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Register/Log in Problem

PostPosted: Thu Mar 11, 2010 8:54 pm
by No Post Code Red
JP,

BD Killester is getting the following message when he tries to log in...

"You have specified an incorrect username. Please check your username and try again. If you continue to have problems please contact the Board Administrator."

He says he's defo using the right name cause he checked the email he got when he registered just to be sure. He thought maybe he had entered his password wrong when he was registering so he tried the "forgot password" thing and this came up:

"The e-mail/username information submitted could not be found."

Any ideas????

Re: Register/Log in Problem

PostPosted: Thu Mar 11, 2010 9:29 pm
by Lord Summerisle
No Post Code Red wrote:JP,

BD Killester is getting the following message when he tries to log in...

"You have specified an incorrect username. Please check your username and try again. If you continue to have problems please contact the Board Administrator."

He says he's defo using the right name cause he checked the email he got when he registered just to be sure. He thought maybe he had entered his password wrong when he was registering so he tried the "forgot password" thing and this came up:

"The e-mail/username information submitted could not be found."

Any ideas????


The forum had to change over to another server on Monday evening, thus some things were deleted around a narrow space of time- pms, a member or two.

In short, BD K will have to register again! :idea:

Re: Register/Log in Problem

PostPosted: Thu Mar 11, 2010 9:42 pm
by Jermaine Palmer
Yeah, that looks like what happened. I didn't realise that anyone had registered during the time we were backing everything up. Everything was running while I was at work and it is the most goontastic time of the year, so I wasn't able to monitor it fully, but thought it had got everything.

The site is using a temporary address at the moment, that's why the blacknight.com address is appearing in the address bar. The nameservers should update over the weekend and everything will be back to normal at that stage.

Re: Register/Log in Problem

PostPosted: Tue Apr 20, 2010 6:55 pm
by Nulli Secundus
Jermaine Palmer wrote:The site is using a temporary address at the moment, that's why the blacknight.com address is appearing in the address bar.


Just noticed that's sorted.

Good man JP!!!